We use a number of pieces of software and organisations outside of the NHS to facilitate your healthcare and enable our staff to contact you. These are as follows:
|
Name |
Description |
Can employees of the organisation access patient information? |
GDPR statement |
|
EMIS |
Clinical system holds patient demographic and medical information – remote server |
The servers and the connection to the practice are encrypted, so EMIS staff are not able to access patient information in this way. EMIS support staff are able to dial in remotely with the consent of our staff for problem solving. |
|
|
Avaya IP |
Telephone system – call recording onto a server located within the practice |
All the recordings are physically located within the practice. Support staff from Avaya are able to dial in remotely with the consent of our staff for problem solving. |
|
|
iGPR |
iGPR is a software tool that assists us with creating insurance reports. |
iGPR staff have no access to patient information as it is fully encrypted whilst being transmitted to the insurer. |
http://www.igpr.co.uk/privacy/
|
|
NHS Wales Informatics Systems (NWIS) |
The practice’s primary general IT support provider. |
NWIS support staff are able to remotely dial in with the consent of our staff for problem solving. |
|
|
Lexacom |
Dictation software which clinical staff use to dictate letters for the secretaries to type. |
Lexacom support staff are able to dial in remotely with the consent of our staff for problem solving. |
Waiting for information |
|
MDU |
Indemnity organisation |
We will sometimes send by email or discuss by phone identifiable information when the organisation is supporting a GP in a patient complaint or litigation. Information will be redacted where possible. |
https://www.themdu.com/privacy-policy
|
|
Numed |
Numed provides software and support for our ECG machine. |
Numed support staff can remotely dial in with the consent of our staff for problem solving. |
https://www.numed.co.uk/gdpr-statement-of-compliance
|
|
Diabetic Eye Screening Wales (DESW) |
Manage recall and screening of diabetic patients for diabetic retinopathy |
The Diabetic Eye Screening Programme is operated by DESW, an all Wales Service. This supports invitation for eye screening and ongoing care. This data may be shared with any Hospital Eye Services a patient is under the care of to support further treatment and with other healthcare professionals involved in patient care. |
http://www.eyecare.wales.nhs.uk/privacy-policy
|