From the 3rd January 2025 MyHealthOnline will no longer be available. Please switch to the NHS Wales App.
The NHS Wales App is now live
The App is a simple and secure way to:
- book routine appointments
- order repeat prescriptions
- view parts of your medical record
How do I access the NHS Wales App?
What do I need to access the NHS Wales App?
- have a fully verified NHS login, or a valid photo ID to prove who you are
- be aged 16 or over
- We cannot currently provide a linkage key - you have to verify your identity via the app by providing ID
How do I know if I have a login already?
If you have used the NHS App or other NHS websites or apps such as coronavirus (COVID-19) services, you should enter the email address you used to register for them.
You can check if you have an NHS login here - https://access.login.nhs.uk/enter-email
We cannot currently provide a linkage key - you have to verify your identity via the app by providing ID
How do I access my prescriptions?
You will need to have had at least one prescription from us for medication to show in the app.
More information on ordering prescriptions can be found here.
How do I access my medical records via the NHS Wales App?
The NHS Wales app is still in it's testing phase, and this means that some parts of it are not yet working fully. To be ready for access to parts of your record as they become available, please complete the form below (writing that you want access to your records via the app only) and return it to the practice, via email to contact.w92025@wales.nhs.uk or the postbox. You will be able to see parts of your record but will not be able to see your full notes. If you want to have a copy of your full notes, this is currently only available on paper form by completing the form below.
Cymraeg English
ACCESSING GP SERVICES – NHS WALES
How you access your GP surgery has changed - please watch this short video which explains how you can access services.
Waiting times
The Wales NHS 111 website now provides information on waiting times by speciality at each health board. Whilst this doesn’t tell individuals where they are on the waiting list it does provide up to date information on the range of current waiting times for the speciality and health board for which they are waiting.
Access the information here
Self referral to physiotherapy in Ceredigion
You can self refer to physiotherapy in Ceredigion.
Fill in this form.
If you are completing the form for yourself, please press NEXT for the first question.
The department will then contact you.
If you have trouble completing the form, please call 01970 635705, or email BGHphysioreferral.hdd@wales.nhs.uk